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Terms & Conditions
 

Terms and conditions for the supply of goods

1 All new products are sold with one year warranty from the date of sale to the customer against defective materials and / or workman ship.

2 Repair or replacement of each defective product will be undertaken by Linhof & Studio Ltd. providing that: i) The customer has informed Linhof & Studio Ltd. of the defect or the fault within 14 days of the same becoming apparent, and ii) the product has at all times been subject to proper and normal use, and iii) The same has not arisen due to normal wear and tear.

3 Any such faulty or defective products are to be returned to Linhof and Studio , Image House 204 Leigh Road , Leigh on Sea Essex SS9 1BS at the customers expense. The products will be repaired or replaced (as Linhof & Studio Ltd. may in its absolute discretion determine) and returned to the customer at Linhof & Studio's expense.

4 Save as aforesaid Linhof & studio shall not be liable for any loss, direct or consequential, resulting form the use of the product caused by any error, defect or fault in the product howsoever arising or incurring including but not limited to loss or use, or loss of profits.

5 Any liability of Linhof & Studio Ltd. in respect of the sale of the product shall in any event be limited to the price paid by the customer for such product.

6 Until payment in full has been made the property of the product shall remain with Linhof & Studio Ltd. But the risk therein and liability to third parties in respect thereof shall pass to the purchaser on delivery. Nothing in this clause shall be construed as a sale on approval, or sale or return.

7 Linhof & Studio Ltd. will not be responsible for any loss damage or delay resulting from or arising out of any cause or causes beyond its reasonable control.

8 Any provisions or conditions of the customer's orders which conflict with or are in addition to these terms and conditions shall be excluded from the contract of sale unless otherwise expressly approved in writing by Linhof & Studio Ltd.

9 Such approval may only be given by a director of Linhof & Studio Ltd and no other employee of Linhof & Studio Ltd has the authority to make any variation, additions or amendments to these terms and conditions.

No waivers by Linhof & Studio Ltd of any of the customers obligations under these terms and conditions shall be deemed effective unless made by Linhof & Studio Ltd in writing nor shall any waiver by Linhof & Studio Ltd in respect of any breach be deemed toconstitute a waiver of or consent to any subsequent break by any customer of its obligations.

Opening Hours

Mon - Thurs: 10.00am - 5.00pm

Friday: 10.00am - 3.00pm

We recommend that you let us know when you plan to visit, as occasionally technical staff may not be on the premises.

For carriage prices, please contact us.

When purchasing used equipment, we understand that despite our good intentions and honest description, the item may not be as you imagined.

We are pleased to accept these items back providing we are notified within 5 days of receipt and the return cost is accepted by the customer. Prices & Specifications may be subject to change without notice. E&OE. 06/2012. All prices given are correct at the time of publishing. However, errors and omissions do occur, so please check the price and availability before ordering.. All prices quoted are in UK Pounds Sterling and Exclude VAT (currently 20% - Not applicable outside the EU) and carriage.

Terms and conditions for the supply of goods
1 All new products are sold with one year warranty from the date of sale to the customer against defective materials and/ or workman ship.

2 Repair or replacement of each defective product will be undertaken by Linhof & Studio Ltd. providing that: i) The customer has informed Linhof & Studio Ltd. of the defect or the fault within 14 days of the same becoming apparent, and ii) the product has at all times been subject to proper and normal use, and iii) The same has not arisen due to normal wear and tear.

3 Any such faulty or defective products are to be returned to Linhof and Studio , Image House 204 Leigh Road , Leigh on Sea Essex SS9 1BS at the customers expense. The products will be repaired or replaced (as Linhof & Studio Ltd. may in its absolute discretion determine) and returned to the customer at Linhof & Studio's expense.

4 Save as aforesaid Linhof & studio shall not be liable for any loss, direct or consequential, resulting form the use of the product caused by any error, defect or fault in the product howsoever arising or incurring including but not limited to loss or use, or loss of profits.

5 Any liability of Linhof & Studio Ltd. in respect of the sale of the product shall in any event be limited to the price paid by the customer for such product.

6 Until payment in full has been made the property of the product shall remain with Linhof & Studio Ltd. But the risk therein and liability to third parties in respect thereof shall pass to the purchaser on delivery. Nothing in this clause shall be construed as a sale on approval, or sale or return.

7 Linhof & Studio Ltd. will not be responsible for any loss damage or delay resulting from or arising out of any cause or causes beyond its reasonable control.

8 Any provisions or conditions of the customer's orders which conflict with or are in addition to these terms and conditions shall be excluded from the contract of sale unless otherwise expressly approved in writing by Linhof & Studio Ltd.

9 Such approval may only be given by a director of Linhof & Studio Ltd and no other employee of Linhof & Studio Ltd has the authority to make any variation, additions or amendments to these terms and conditions.

No waivers by Linhof & Studio Ltd of any of the customers obligations under these terms and conditions shall be deemed effective unless made by Linhof & Studio Ltd in writing nor shall any waiver by Linhof & Studio Ltd in respect of any breach be deemed to constitute a waiver of or consent to any subsequent break by any customer of its obligations.

 

Privacy & Cookie Policy

This website uses cookies in order to provide services to our customers. A cookie policy notification is presented at point of entry unless you have previously acknowledged it or have cleared your cookie history. If you do not wish cookies to be used whilst browsing this site please disable them in your browser.

We only use cookies for annoymous statistical tracking, login and the site advice list functions.

Advice list and login functions require the use of cookies and use of these functions is deemed acceptance of these privacy terms

 

PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This allows us to send out the goods that you have ordered.
Our ecommerce platform is managed by a third party who will process your data to fulfil the order that you have placed.

Email marketing: With your permission, we may send you emails about our website, new products, offers, competitions and other Linhof Studio updates.

Third Parties: We do not disclose any personal data to any 3rd Parties unless required to do so by law.
We do use 3rd Parties to deliver services such as payment gateways, ecommerce transactions and email marketing – these 3rd parties operate under their own privacy policy statements.


SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Your data will be retained for a 2-year period.

HOW DO I WITHDRAW MY CONSENT? IF AFTER YOU OPT-IN, YOU CHANGE YOUR MIND, YOU MAY WITHDRAW YOUR CONSENT FOR US TO CONTACT YOU, FOR THE CONTINUED COLLECTION, USE OR DISCLOSURE OF YOUR INFORMATION, AT ANY TIME, BY CONTACTING US AT ADMIN@LINHOFSTUDIO.COM OR MAILING US AT: LINHOF STUDIO LTD, IMAGE HOUSE 204 LEIGH ROAD, LEIGH ON SEA, ESSEX, SS9 1BS

If you require an export of your personal data please use the contact above.
If you feel the need to complain then please contact Information Commissioners Office https://ico.org.uk


SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by.


SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are required
to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the
manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a
different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves
the services of a third-party service provider, then your information may become subject to the laws
of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no
longer governed by this Privacy Policy or our website’s Terms of Service.


SECTION 5 – SECURITY
Internal:
We have a password controlled accounts package, daily anti-virus scans, anti-virus active threat
detection, hardware and software firewalls.
Offsite backups are encrypted and are stored in the UK to ISO 27001 standard and are password
controlled

External:
Online passwords and email addresses are stored in a password protected database, online
payments are made via 3rd party Sage Pay secure payment gateway.

Email is stored on a secured server with multi point password protection behind software and
hardware firewalls. Email passes through corporate anti-spam spooling service to ISO 27001
standard.


SECTION 6 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If we make
material changes to this policy, we will notify you here that it has been updated, so that you are
aware of what information we collect, how we use it, and under what circumstances, if any, we use
and/or disclose it.


QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you,
register a complaint, or simply want more information contact our Privacy Compliance Officer at
admin@linhofstudio.com.